WHAT IS MEDIATION

Mediation is a method of dispute resolution in terms of which parties are brought together in a flexible process facilitated and assisted by a neutral dispute resolution practitioner, the mediator. The mediator assists the parties in identifying the issues in dispute, developing options and considering alternatives with a view to reaching settlement if not of the entire dispute, then at least curtailing the issues in dispute.

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There are various mediation styles including transformative which aims at restoring and/or improving the relationship between the parties, facilitative which is aimed at assisting the parties to negotiate an agreed outcome and evaluative where the mediator plays a more active role in the substance of the matter.

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Central to mediation is the fact that the parties themselves drive the process. The mediator facilitates meaningful and fruitful dialogue between the parties with a view to having the parties resolve or curtail the issues in dispute.